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London

United Kingdom

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Terms & Conditions

DELIVERY

 

All the deliveries will be made via UK Post Office International Signed For. Items will be tracked up to the point they leave the UK and in some cases on arrival in the destination country.  If no one is available to sign for the item, then it will be held by the postal administration for a following delivery attempt or collection by the addressee.



TIMESCALE

All CS items are made to order and will be dispatched within 7 working days from the point of payment and address verification. We will notify you of any delays to your order.

Please note that during holidays, please allow longer times for dispatch. We will contact you if there is a delay.

 

RETURNS

Products may not be returned nor exchanged unless there is a manufacturing fault. Under these circumstances goods may be returned within seven days after delivery. The product must be new, unused and in it’s original bag and packaging.


If we agree that the product was indeed faulty, CS will offer a refund via the original payment method or cover the new delivery costs of an exchange.

Goods should be returned to:

Old School Hall

Baas Hill

Broxbourne

Hertfordshire

EN10 7PX

Email: enquiries@chloestanyon.co.uk